Shipping Policy

Last Updated: August 23, 2026

At Brisvale we want the buying part to feel as considered as the pieces themselves, and that starts with being straight about shipping. Every order ships free within the United States.

Shipping Locations

This shipping policy applies to orders shipped within: United States.

Delivery Times

  • Order Cutoff Time: 2:00 PM PST. Orders placed after this are processed the next business day, which can add a day to the delivery estimate.
  • Order Handling Time: 1–2 business days, Monday to Friday. Once your order is processed it goes out with one of our trusted carriers.
  • Transit Time: 5–7 business days, Monday to Friday.
  • Estimated Delivery Time: 6–9 business days.

Delivery times are estimates and can shift for reasons outside our control.

Carrier Services

We work with reliable carriers to deliver orders across the United States, including USPS, UPS, and FedEx.

Shipping Costs

  • Free Shipping: every order within the United States ships free, with no minimum order requirement.

Delivery Issues

If anything goes wrong in delivery, including a delay or a lost package, contact our customer service team right away. We will chase it with the carrier and make sure your order reaches you.

Tracking Your Order

Once your order ships you will receive an email confirmation with your tracking number. You can follow your shipment any time on our Order Tracking Page.

Changes to This Policy

We may update this Shipping Policy at any time. Changes appear on this page with a revised Last Updated date, so it is worth checking back periodically. Continued use of our website after a change means you accept the updated policy.

Questions?

Visit our FAQ page or contact our customer support team and we will help.

Contact Information

Store Address: 10225 Camarena Ave, Montclair California 91763, United States

Store Email: info@brisvale.com

Store Phone: +19099147119

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)

We do our best to reply to your e-mail within 1–2 business days.